Privacy Policy

Plays Manager is operated by Woodbridge Cooper DBA Plays Manager ("we", "us"), which provides rotation planning software for youth sports teams. Woodbridge Cooper DBA Plays Manager is the data controller for the personal information described in this policy — we decide what is collected and how it is used, and we are responsible for it. This policy explains what we collect, why, and the choices you have. Questions: support@playsmanager.com.

Account information: your name, email address, password (stored hashed by our authentication provider), and optional organization or team name.

Team content you enter: team names, seasons, athlete jersey numbers, names, positions, injury flags, units, and the rotation plans you build.

Billing information: if you subscribe, Stripe — our payment provider and merchant of record — collects and stores your name, billing address, tax details and payment card information. We do not receive or store your full card number; we receive only your subscription status, renewal date and the card brand and last four digits.

Technical information: IP address, browser type, pages viewed, and error diagnostics needed to operate and secure the service.

Plays Manager is for coaches and team managers — accounts are for adults 18 and older. Rosters typically contain minors' first initial/last name, jersey number, position and injury availability. We do not knowingly collect information directly from children, we do not build profiles of athletes, and we never sell roster data. Only you (and staff you share your account with) can see your rosters. Enter the minimum information you need, and follow your league's rules on sharing athlete data.

We use information to provide and secure the service, save and sync your plans, process subscriptions, send service and account emails, respond to support requests, and improve the product. We do not use roster data for advertising.

Where data protection law (such as the UK/EU GDPR) requires a legal basis, ours is:

Performance of a contract: creating and running your account, storing and syncing your rosters, plans and playbooks, and enabling your subscription and billing.

Legitimate interests: keeping the service secure, preventing fraud and abuse, diagnosing errors, and improving features — balanced against your privacy.

Consent: optional analytics cookies and any marketing email, which you can withdraw at any time.

Legal obligation: keeping tax, accounting and compliance records, and responding to lawful requests.

We share information only with the providers who help us run Plays Manager, under contracts limiting their use of the data:

Stripe (payments): Stripe handles order processing, subscription management, payments, tax compliance, invoicing and refunds, plus related billing support. Our order process is conducted by Stripe. Stripe acts as merchant of record for our orders, collects any applicable sales tax or VAT, and handles billing-related enquiries. Plays Manager remains responsible for the service itself and for product support. See Stripe's privacy policy.

Service providers and subprocessors: hosting and database, email delivery, and error/analytics tooling.

Meta Platforms, Inc. (measurement): if you accept analytics cookies, the Meta Pixel tells Meta when a page is viewed or a new account is created so we can measure our Facebook and Instagram ads. We do not send Meta your name, email, or team data. See Meta's privacy policy.

Professional advisers: legal and accounting, where needed.

Authorities: where required by law, and as part of a merger or acquisition (you would be notified).

We do not sell your personal information and we do not share it for cross-context behavioral advertising.

We keep account and team data while your account is open. Cancel and your data stays available for export; email us to delete your account and we will remove your account and team content within 30 days, except where we must retain records for legal or accounting purposes.

Data is encrypted in transit, access to team content is restricted to the owning account by database-level access rules, and administrative access is limited to staff who need it. No system is perfectly secure; please use a strong, unique password.

You can view and edit your profile, export your plans and rosters, cancel your subscription, and request deletion at any time. Depending on where you live you may also have rights to access, correct, delete or port your information, and to appeal a refusal. Email us to exercise any of these rights — we do not discriminate against you for doing so. California residents: see our California Privacy Notice.

We use necessary cookies to keep you signed in and optional analytics cookies you can turn off. See our Cookie Policy or reopen the cookie preferences panel from the footer.

If we make material changes we will update the date on this page and notify account holders by email.